Shipping Policy
Delivery Time
We have prompt and sincere delivery team members. They act on your orders as soon as possible we receive the orders. Your orders will be processed and dispatched within 3-5 business days if no unexpected circumstances arrive.
Delivery Cost
We offer free delivery to anywhere (except regional areas) within Australia for orders over $99.00. For orders below $99.00, we offer a flat rate delivery charge of about $10 Australia wide, mainly capital cities (except regional areas). Your delivery cost will be estimated based on your delivery address you provide during the purchase process.
Courier Information
Australia Post parcel or other courier services are our courier partners. All orders are delivered within normal business hours. Your mailing or delivery address will be provided to the courier partners.
Order Tracking
Your order can be tracked into the Australia Post or other courier service Website by putting consignment number after the orders are dispatched from our warehouse. If you have difficulty to track the orders, you can contact us. Our delivery team will assist you to confirm you the status of your orders.
Change in Shipping Address
We process your order as soon as possible to reduce the delivery time. If you change your mind to change your shipping address, please contact us over phone as soon as possible on 0477071389. If we haven’t already dispatched your order, we will send your product to you new shipping address. If you want to know our contact details, please click on the link: https://vicvalyfashion.com/contact-us/
Shipping Locations
Our delivery locations cover Australia wide (excluding external territories). The delivery charge may vary for regional areas within Australia. We offer a flat rate delivery charge for capital cities. Your delivery will be processed based on your delivery address you provide during the purchase process.
*Free Shipping is calculated after all discounts have been applied.
